Signals
The signal stream, filtered by type and time range. Notes shown or hidden.
Asset Monitoring & Management
in your pocket.
The Monitoring App puts control of your asset monitoring operations in your pocket. Installers, technicians, operators and users get the live activation queue, work orders, dispatch and patrol jobs, live camera views and client record management.
iOS App Store
Android Google Play
- Client records and site activity history
- Work orders, test modes, dispatch and patrol jobs
- White-labelled to your monitoring centre
Clients
Work orders
Test modes
Dispatch & patrols
Cameras
Activations
Billing
For installers
Client records and site history
Look up any client from the phone. The record holds the address, alias, contact details, site setup and the monitoring instructions for that site. All of it is editable from the app, subject to your permissions.
Activity history lists every activation and signal the site has raised, most recent first, colour-coded by priority. Useful before you start work on a panel.
- Full client record, editable from the phone
- Activity history per site, priority-coded
- Raise an alarm or add a log note against the client
- Map, jobs and site setup tabs
For technicians
Work orders and test modes
Work orders filter to accepted, pending or overdue. The list shows the client, the fault, who it is assigned to and the due date. Opening one gives you the ticket number, category, priority, charge state, visits and notes.
Test modes are set and cleared from the phone, so you do not have to call the control room when you start or finish. Dispatch and patrol jobs use the same screens, with charges, notes and photos recorded against the job.
- Overdue flagged in the list
- Set and clear test modes
- Dispatch and patrol jobs with charges and notes
- Photos attached from the phone camera
- Visits logged on and off the job
For operators
Activations
The activation queue is grouped by action plan with a count and age against each. Opening an activation shows its status, action plan, the time it came in, the time it was responded to, the site address and the recent signal history.
Available actions are take ownership, sleep until a set time, complete with a reason, release back to the queue, or raise a work order. The site contact list sits below the event with its instructions, and each attempt is recorded as contacted, failed or attended.
- Claim, sleep, complete, release
- Ownership lock stops two people working one event
- Contacts with instructions, tap to call
- Contacted, failed or attended recorded per contact
White-label
Branded as yours
The app is built with your name, logo, colours and app icon, then published under your developer account or ours. The two screens below are the same build: one with our branding, one with the space yours goes in.
- Logo, name, palette and app icon
- Published under your developer account or ours
- Username and password, or browser sign-in for two-factor and SSO
- Connects to the monitoring system you already run
Also in the app
Everything else
Signals, reports, users, restores and billing, from the same menu.
Push notifications
Device alerts, configurable per user.
App lock
PIN or biometric lock on the app, on top of the platform sign-in.
Billing
Recurring revenue, active charges, clients billed, charge assignments, batch history.
Dashboard layout
Pick which cards show and which sections sit on the bottom tab bar.
Restores due
What is still open and owed a restore.
Reports
Run and read the platform's reports.
Users
Client users and call lists, subject to your permissions.
Android and iOS
The same build on both, from your own store listing.